Our NDIS Support Coordination Team are experienced professionals with lived experience of disability. Meet the team at Connect4U Australia and let us help you with your NDIS plans.
GENERAL MANAGER
Andrew established Connect4U in 2019 after seeing a need in the marketplace for NDIS participants to have access to truly independent advice, free from actual and perceived conflicts of interest.
Andrew has a Bachelor of Social Science and a Graduate Certificate in Human Service Management. And with more than 20 years’ experience working in the disability and child safety fields, he has a proven track record of achieving positive outcomes for people with complex support needs.
Andrew understands on a personal level how the impacts of a disability can affect families. He ensures that Connect4U Australia always works compassionately and collaboratively with NDIS participants, their families and stakeholders to help people exercise choice and control over their lives.
Our great team of Support Coordinators has worked with and helped over 600 people since 2019.
We deliver Support Coordination and Specialist Support Coordination services to participants with a wide range of disability support needs.
We can provide our support coordination services remotely to NDIS participants across Australia through phone contact or video chat.
You can also meet personally with our highly skilled and experienced staff in the following locations to make sure your NDIS plan is working for you.
MANAGERS
MANAGER – BUSINESS SUPPORT & DEVELOPMENT
Margie has a lifetime of experience advocating for family members with a disability.
Margie has a Bachelor of Mass Communication and a Graduate Diploma in Social Sciences, and over 25 years’ experience in government roles in disability support, program management, community engagement and human services change management.
Passionate and enthusiastic, Margie takes a collaborative approach with NDIS participants, building trusting relationships by listening to people and helping them and their families plan, design and implement creative solutions to address complex issues to help people be more included in the day-to-day life of their communities.
MANAGER – SUPPORT COORDINATORS
As a valued member of our team, Belinda has temporarily stepped away to again embark on the parenthood journey. Belinda contributes significantly to our success through her exceptional skills and unwavering commitment. We look forward to welcoming her back at the conclusion of her maternity leave.
BRISBANE
SUPPORT COORDINATOR
Abey is a driven, passionate individual who helps clients build and maintain meaningful working relationships with providers, so that they can live life on their own terms. He is multilingual, also speaking Hindi and Malayalam, and is culturally diverse in his approach.
Abey has the ability to establish lasting personal and professional relationships under a wide variety of circumstances.
Abey has a Bachelor of Commerce and dual Masters in Professional Accounting and Business Administration. He is skilled at developing and monitoring budgets and coordinating support providers who will work hard so participants can make the most of their NDIS plans.
SUPPORT COORDINATOR AND BOOKKEEPER
Ben is a motivated and resourceful all-rounder. With dual Bachelor Degrees in Commerce and Law and a background in government disability services, Ben has expertise in developing positive relationships with stakeholders and brings diverse knowledge and critical thinking to his work.
Ben provides quality Support Coordination, Specialist Support Coordination and Psychosocial Recovery Coaching services to the participants he supports. Ben also provides bookkeeping services for Connect4U Australia.
In these roles, Ben maintains active engagement with stakeholders to ensure effective service delivery and continuity of support. He is results-focused and committed to connecting NDIS participants to service providers and support networks to help them achieve the best outcomes from their plans.
SUPPORT COORDINATOR
Keaton is an enthusiastic young man who always advocates for the participants he supports. With a background in exercise therapy and teaching, Keaton has several years’ experience in the disability sector as a support worker and understands the ins and outs of the NDIS system.
Keaton has lived experience of disability through supporting a family member to be able to reach their goals.
Keaton supports people with a disability to have choice and control over the decisions that are important to them. He is passionate about people being able to live the lives they want and will facilitate that in the best ways possible.
SUPPORT COORDINATOR
Saphire has extensive personal and professional experience in supporting people with a disability. She first stepped into this role when a close family member needed support in navigating their way through the NDIS and their plan. Following this, she gained experience supporting participants in the community and in their home in a support worker role.
Saphire has over five years working in senior management roles which has provided her with the skills, knowledge and experience to communicate with and coordinate people with many different backgrounds, cultures and beliefs. With her first hand knowledge, Saphire provides Support Coordination and Specialist Support Coordination services to support people with disabilities to build their independence and their capacity.
Passionate, thorough and hard working, Saphire is committed to providing excellent service and support in her roles as a Support Coordinator and Specialist Support Coordinator.
SUPPORT COORDINATOR
Sonia is an experienced professional specialising in supporting participants with neurodegenerative diseases, stroke, Acquired Brain Injury, and psychosocial disabilities. Sonia provides both Support Coordination and Specialist Support Coordination services to address the complex needs of the participants she supports.
With a Bachelor of Occupational Therapy from the University of Queensland, Sonia brings a wealth of knowledge and expertise working in various government and community areas, including NDIS, QLD Health, Services Australia, aged care, dementia support and CALD communities.
Sonia empowers her participants to achieve their goals and walks alongside them in their NDIS journeys.
SUPPORT COORDINATOR
Tiffany comes from a background working for over a decade as a support worker in a variety of contexts, including individual and group settings, with young adults through to seniors.
Tiffany has qualifications in Leisure and Health (diversional therapy) specialising in disability and aged care.
Tiffany has lived experience with family members and friends with disabilities and mental health challenges, and believes in a holistic approach to addressing each individual’s need for support.
Detail-orientated and committed to taking a person-centered approach, Tiffany is passionate about helping participants improve their health and wellbeing, and increase their independence.
SUPPORT COORDINATOR
Carly has several years’ experience working in the disability space, including as a Recovery Coach, Wellness Coach and in employment support roles over different locations.
With a Bachelor of Communication, Carly’s career commenced with customer experience, service coordination and marketing roles. More recently, Carly has obtained qualifications as a HCANZA Accredited Health & Wellness Coach and is trained in using tools in behavioural change, mindset, positive psychology, stress management, nutrition and physical movement to support people create and work towards goals to achieve a better level of health and wellness.
Carly has co-created and facilitated a Wellbeing and Life Skills program for NDIS participants and her skillset is completed with a Certificate IV in Training & Assessment.
With lived experience and a solid professional background, Carly is passionate about assisting people with a disability to live their best lives.
SUPPORT COORDINATOR
With a Bachelor in Physiotherapy and a Master of Health Promotion, Anu has been working in various roles in the disability sector for the past ten years, including as a physiotherapist, aged care nurse, support worker and participant support officer.
Anu’s strengths include needs assessments, data analysis, developing and implementing strategies, and influencing policy development to improve health and well-being outcomes for all people.
Anu enjoys engaging with people from all walks of life, and is passionate about ensuring people with a disability have access to quality services through the disability system.
Born in the snowy mountains of Kathmandu in Nepal, Anu has lived in Australia since 2017. She is multilingual, also speaking Nepali, Hindi, and basic Urdu and Korean. Anu’s long-term dream is to one day establish a non-profit rehabilitation centre for people with a disability in Nepal. In her spare time, Anu enjoys the Australian outdoors life – camping, hiking and gardening.
SUPPORT COORDINATOR
Kylie holds tertiary qualifications in Community Services and Education Support. With a background as a teacher’s aide, support worker and in customer service roles, Kylie has a caring nature and brings personal insights gained from her experience with family members who have disabilities.
Kylie understands the importance of fostering independence by linking people with the correct supports and services, and is dedicated to helping individuals achieve their goals and thrive in the community.
Hard-working and with an attention to detail, Kylie is committed to enhancing the quality of life of the people she supports.
SUPPORT COORDINATOR / RECOVERY COACH
Petrina has experience of disability in both her personal and professional lives; she grew up with a brother with an intellectual disability and has adult children who have physical and psychosocial disabilities. Petrina has spent her 35-year career working across education, family support and disabilities and has a Diploma of Education – Primary, and a Bachelor of Behavioural Studies – Psychology.
Having lived and worked across Australia (including in Aboriginal communities) and Southeast Asia, Petrina understands and respects that every family’s culture and priorities are different and actively works to demonstrate respect and collaboration to assist participants and their families in a way that adds value to their lives.
Beginning in Townsville in 2016, Petrina has gained extensive experience in the NDIS, first leading Early Childhood Early Intervention teams, and more recently leading a team that delivered support coordination, in-home supports and community access.
Petrina has extensive knowledge of the NDIS legislation and framework and works effectively within this structure to ensure participants and their families are well supported, achieving their goals and living their best lives.
SUPPORT COORDINATOR / RECOVERY COACH
Clement is an experienced Support Coordinator dedicated to empowering individuals with disabilities. With a professional background and qualifications in community services and mental health, Clement is passionate about helping participants achieve their NDIS goals and improve their quality of life.
A strong communicator and collaborator, Clement focuses on building positive relationships with participants, families and stakeholders and enthusiastically advocates for person-centred care and inclusivity in all aspects of life.
Clement is skilled in navigating the NDIS system to ensure tailored supports and resources are provided to participants, and is committed to continuous professional development and staying updated on industry best practice.
SUPPORT COORDINATOR / RECOVERY COACH
Maria has over 20 years’ experience in human services through coaching more than 2000 clients with mental health challenges and substance use issues. She has developed vocational level training curriculum in community services, mental health & peer work, which included student placement. She has also designed and delivered workshops in mental health symposiums and Alcohol and Other Drugs (AOD) related plenary events.
Taking a holistic, evidence-based approach to her practice, Maria understands the importance of building mutually respectful relationships with participants and their families.
Maria has completed a doctorate in Exploring Collaborative Peer Recovery Coaching in the Context of Substance Use Disorders; a Master’s in Public Health and Bachelor of Arts in Psychology and Philosophy.
Maria practices martial arts or yoga daily, has authored a series of books to help people on their recovery journeys, and is multilingual (Japanese & Filipino).
GOLD COAST
SUPPORT COORDINATOR
Manoj has broad experience in the human services area, having worked with people with a disability for over ten years in a variety of roles including facilitating employment opportunities, and as a disability support worker. For several years, Manoj worked as a Local Area Coordinator (LAC) in regional NSW and on the Gold Coast. This involved working directly with participants and families to ascertain their needs, identify goals and build NDIS plans. As a result, Manoj has a comprehensive knowledge of NDIS policies and processes.
Manoj aims to simplify the NDIS process for participants, and works hard to maximise the supports in people’s plans to help them achieve their NDIS goals and aspirations.
Manoj is multilingual, also speaking the South Indian languages of Tamil and Malayalam. Passionate about assisting people to become more independent and connected to their communities, Manoj identifies opportunities for people to engage with local networks and supports their participation to improve their quality of life.
SUPPORT COORDINATOR
Suzannah is compassionate and committed to helping others. She has a background in finance, administrative and organisational roles with a high attention to detail.
Suzannah has personal experience helping to support a family member and a friend with a disability and loves being part of the positive changes she can see in their lives.
Suzannah understands the importance of good communication and building connections with participants, their families and carers. She recognises that each participant has their own unique needs and strives to tailor solutions to maximise positive outcomes and help people live their best lives.
Suzannah is committed to ensuring that every participant is treated with dignity and respect and that they have choice and control over the decisions affecting their lives and opportunities to maintain their independence.
SUPPORT COORDINATOR
Dawn has a Bachelor of Science majoring in Biological Science, and a Graduate Diploma in Teaching.
Dawn has previously worked as a Support Coordinator, as well as having over ten years of experience in the Early Childhood Education and Care industry, including working with children with a disability. Dawn has also completed a Certificate IV in Training and Assessment.
Dawn has lived experience with disability, as well as keeping busy being a Mum to two teenagers.
Dawn is a heart-centred people person with a warm and genuine passion for helping participants to exceed their NDIS and life goals. Her mission within this space is to assist in positively guiding participants on their NDIS journey and open them up to new opportunities and possibilities.
SUPPORT COORDINATOR / RECOVERY COACH
Sacha brings a commitment to fostering resilience and positive outcomes for individuals and communities alike. With over ten years in the field of counselling, child protection, support work and case management, Sacha strives to integrate a person centred approach to all of his interactions.
Sacha has a Bachelor of Applied Science (Counselling) and a Post Graduate Degree in Gestalt Psychology.
Sacha is multilingual, also speaking Spanish.
SUNSHINE COAST
SUPPORT COORDINATOR
Ciaran brings to the Support Coordinator role over five years of experience as a support worker in the UK and Australia. He is passionate about helping people with disabilities achieve their goals and live their lives to the fullest.
Ciaran is a hardworking and honest individual with an unwavering commitment to meeting the needs of each individual he works with. His exceptional communication and interpersonal skills enable him to build strong relationships with participants, families, and support teams.
With Ciaran’s expertise, participants gain greater access to their community and have opportunities to take part in a wide range of activities. His main strengths lie in empowering individuals to live independently while also providing reliable and trustworthy support.
IPSWICH
SUPPORT COORDINATOR
Working within the veteran community has fuelled Yasmin’s passion to give back to the community and have a career where she is able to help people every day to build their futures.
Caring for two children with a disability has given Yasmin insight and understanding about how important it is to have the correct NDIS supports in place.
Yasmin is able to quickly develop rapport with participants and their families, is well-organised and keen to support people to achieve their goals.
Yasmin is very family orientated, she loves to get out on the weekends with her children on nature walks or to the beach.
SUPPORT COORDINATOR
Due to a chronic neurological disease, Melissa (Mel) now lives a busy life in a wheelchair. Not letting that stop her, she is a mother of two, grandmother of one, and a wife.
Melissa is a Paralympian representing Australia in the sport of archery and is ranked number one in Australia. Mel has a background in real estate management and has also worked in the Specialist Disability Accommodation field. Through these roles, Mel knows the importance of developing excellent working relationships with stakeholders, including participants and families. Just when you think that is all she has time for, Mel is also an Honours Law student with Griffith University aiming to pursue a pathway in Administrative Law, such as Disability Law.
With a pattern of perseverance, helping others navigate the NDIS and their support plans is one of Mel’s greatest passions. “I love to engage, inspire and support people to reach their potential – anything is possible”.
ADMINISTRATION
ADMINISTRATION OFFICER
With a background in legal reception, Rachael brings a details-orientated approach to her work. Rachael is a hard-working, goal-oriented person, and provides excellent administrative support to the Connect4U Australia team.
Rachael is kind and empathetic, and through her lived experience of disability with family members, she understands the challenges people with a disability may face.
In her spare time, Rachael enjoys spending time with her two children.
We are NDIS registered to provide Level 2 Support Coordination and Level 3 Specialist Support Coordination across Australia.
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