Our NDIS Support Coordination Team are experienced professionals with lived experience of disability. Meet the team at Connect4U Australia and let us help you with your NDIS plans.
GENERAL MANAGER
Andrew established Connect4U in 2019 after seeing a need in the marketplace for NDIS participants to have access to truly independent advice, free from actual and perceived conflicts of interest.
Andrew has a Bachelor of Social Science and a Graduate Certificate in Human Service Management. And with more than 20 years’ experience working in the disability and child safety fields, he has a proven track record of achieving positive outcomes for people with complex support needs.
Andrew understands on a personal level how the impacts of a disability can affect families. He ensures that Connect4U Australia always works compassionately and collaboratively with NDIS participants, their families and stakeholders to help people exercise choice and control over their lives.
Our great team of Support Coordinators has worked with and helped over 600 people since 2019.
We deliver Support Coordination and Specialist Support Coordination services to participants with a wide range of disability support needs.
We can provide our support coordination services remotely to NDIS participants across Australia through phone contact or video chat.
You can also meet personally with our highly skilled and experienced staff in the following locations to make sure your NDIS plan is working for you.
MANAGERS
MANAGER – BUSINESS SUPPORT & DEVELOPMENT
Margie has a lifetime of experience advocating for family members with a disability.
Margie has a Bachelor of Mass Communication and a Graduate Diploma in Social Sciences, and over 25 years’ experience in government roles in disability support, program management, community engagement and human services change management.
Passionate and enthusiastic, Margie takes a collaborative approach with NDIS participants, building trusting relationships by listening to people and helping them and their families plan, design and implement creative solutions to address complex issues to help people be more included in the day-to-day life of their communities.
TEAM LEADER / SUPPORT COORDINATOR
Sonya has comprehensive experience with the NDIS, working for more than five years in a variety of roles including support coordination, disability support worker and employment support worker. Sonya has also worked as a service coordination team leader.
Sonya has experience supporting people with a wide range of disabilities including physical, intellectual, neurological and psychosocial disabilities, and people with an acquired brain injury. Sonya’s approach involves supporting people to build skills and strategies to develop and maintain connections to community and essential supports. Sonya thrives working alongside people with complex support needs and she takes an outcomes-focussed approach in her roles
Sonya has a Bachelor of Psychology / Social Work and has had training in Auslan.
Sonya is working for Connect4U Australia in dual roles, as a Team Leader supporting a team of Support Coordinators, and as a Support Coordinator assisting participants with support coordination and psychosocial recovery coaching in the Logan to Gold Coast areas.
MANAGER – SUPPORT COORDINATORS
As a valued member of our team, Belinda has temporarily stepped away to again embark on the parenthood journey. Belinda contributes significantly to our success through her exceptional skills and unwavering commitment. We look forward to welcoming her back at the conclusion of her maternity leave.
BRISBANE
SUPPORT COORDINATOR AND BOOKKEEPER
Ben is a motivated and resourceful all-rounder. With dual Bachelor Degrees in Commerce and Law and a background in government disability services, Ben has expertise in developing positive relationships with stakeholders and brings diverse knowledge and critical thinking to his work.
Ben provides quality Support Coordination, Specialist Support Coordination and Psychosocial Recovery Coaching services to the participants he supports. Ben also provides bookkeeping services for Connect4U Australia.
In these roles, Ben maintains active engagement with stakeholders to ensure effective service delivery and continuity of support. He is results-focused and committed to connecting NDIS participants to service providers and support networks to help them achieve the best outcomes from their plans.
SUPPORT COORDINATOR
Keaton is an enthusiastic young man who always advocates for the participants he supports. With a background in exercise therapy and teaching, Keaton has several years’ experience in the disability sector as a support worker and understands the ins and outs of the NDIS system.
Keaton has lived experience of disability through supporting a family member to be able to reach their goals.
Keaton supports people with a disability to have choice and control over the decisions that are important to them. He is passionate about people being able to live the lives they want and will facilitate that in the best ways possible.
SUPPORT COORDINATOR
Saphire has extensive personal and professional experience in supporting people with a disability. She first stepped into this role when a close family member needed support in navigating their way through the NDIS and their plan. Following this, she gained experience supporting participants in the community and in their home in a support worker role.
Saphire has over five years working in senior management roles which has provided her with the skills, knowledge and experience to communicate with and coordinate people with many different backgrounds, cultures and beliefs. With her first hand knowledge, Saphire provides Support Coordination and Specialist Support Coordination services to support people with disabilities to build their independence and their capacity.
Passionate, thorough and hard working, Saphire is committed to providing excellent service and support in her roles as a Support Coordinator and Specialist Support Coordinator.
SUPPORT COORDINATOR
Sonia is an experienced professional specialising in supporting participants with neurodegenerative diseases, stroke, Acquired Brain Injury, and psychosocial disabilities. Sonia provides both Support Coordination and Specialist Support Coordination services to address the complex needs of the participants she supports.
With a Bachelor of Occupational Therapy from the University of Queensland, Sonia brings a wealth of knowledge and expertise working in various government and community areas, including NDIS, QLD Health, Services Australia, aged care, dementia support and CALD communities.
Sonia empowers her participants to achieve their goals and walks alongside them in their NDIS journeys.
SUPPORT COORDINATOR
Tiffany comes from a background working for over a decade as a support worker in a variety of contexts, including individual and group settings, with young adults through to seniors.
Tiffany has qualifications in Leisure and Health (diversional therapy) specialising in disability and aged care.
Tiffany has lived experience with family members and friends with disabilities and mental health challenges, and believes in a holistic approach to addressing each individual’s need for support.
Detail-orientated and committed to taking a person-centered approach, Tiffany is passionate about helping participants improve their health and wellbeing, and increase their independence.
SUPPORT COORDINATOR
Carly has several years’ experience working in the disability space, including as a Recovery Coach, Wellness Coach and in employment support roles over different locations.
With a Bachelor of Communication, Carly’s career commenced with customer experience, service coordination and marketing roles. More recently, Carly has obtained qualifications as a HCANZA Accredited Health & Wellness Coach and is trained in using tools in behavioural change, mindset, positive psychology, stress management, nutrition and physical movement to support people create and work towards goals to achieve a better level of health and wellness.
Carly has co-created and facilitated a Wellbeing and Life Skills program for NDIS participants and her skillset is completed with a Certificate IV in Training & Assessment.
With lived experience and a solid professional background, Carly is passionate about assisting people with a disability to live their best lives.
SUPPORT COORDINATOR
With a Bachelor in Physiotherapy and a Master of Health Promotion, Anu has been working in various roles in the disability sector for the past ten years, including as a physiotherapist, aged care nurse, support worker and participant support officer.
Anu’s strengths include needs assessments, data analysis, developing and implementing strategies, and influencing policy development to improve health and well-being outcomes for all people.
Anu enjoys engaging with people from all walks of life, and is passionate about ensuring people with a disability have access to quality services through the disability system.
Born in the snowy mountains of Kathmandu in Nepal, Anu has lived in Australia since 2017. She is multilingual, also speaking Nepali, Hindi, and basic Urdu and Korean. Anu’s long-term dream is to one day establish a non-profit rehabilitation centre for people with a disability in Nepal. In her spare time, Anu enjoys the Australian outdoors life – camping, hiking and gardening.
SUPPORT COORDINATOR
Kylie holds tertiary qualifications in Community Services and Education Support. With a background as a teacher’s aide, support worker and in customer service roles, Kylie has a caring nature and brings personal insights gained from her experience with family members who have disabilities.
Kylie understands the importance of fostering independence by linking people with the correct supports and services, and is dedicated to helping individuals achieve their goals and thrive in the community.
Hard-working and with an attention to detail, Kylie is committed to enhancing the quality of life of the people she supports.
SUPPORT COORDINATOR / RECOVERY COACH
Petrina has experience of disability in both her personal and professional lives; she grew up with a brother with an intellectual disability and has adult children who have physical and psychosocial disabilities. Petrina has spent her 35-year career working across education, family support and disabilities and has a Diploma of Education – Primary, and a Bachelor of Behavioural Studies – Psychology.
Having lived and worked across Australia (including in Aboriginal communities) and Southeast Asia, Petrina understands and respects that every family’s culture and priorities are different and actively works to demonstrate respect and collaboration to assist participants and their families in a way that adds value to their lives.
Beginning in Townsville in 2016, Petrina has gained extensive experience in the NDIS, first leading Early Childhood Early Intervention teams, and more recently leading a team that delivered support coordination, in-home supports and community access.
Petrina has extensive knowledge of the NDIS legislation and framework and works effectively within this structure to ensure participants and their families are well supported, achieving their goals and living their best lives.
SUPPORT COORDINATOR / RECOVERY COACH
Katie has over ten years’ professional experience working in the human services area, including in disability support, mental health, youth and aged care areas. Katie also has lived experience of disability through supporting family members. Katie’s qualifications include a Certificate IV in Community Services.
Prior to working as a Support Coordinator with Connect4U Australia, Katie has worked as a disability support worker, including working in remote Indigenous communities, and as employment consultant including supporting young people with a disability. Katie knows the importance of engagement and developing productive working relationships with participants and stakeholders, and always strives to provide quality customer service.
Katie has a passion for helping people and empowering them to build their capacity to lead their best lives. Katie is experienced working with people with complex support needs and approaches her work with empathy whilst promoting independence and well-being for the people she supports.
GOLD COAST
SUPPORT COORDINATOR
Dawn has a Bachelor of Science majoring in Biological Science, and a Graduate Diploma in Teaching.
Dawn has previously worked as a Support Coordinator, as well as having over ten years of experience in the Early Childhood Education and Care industry, including working with children with a disability. Dawn has also completed a Certificate IV in Training and Assessment.
Dawn has lived experience with disability, as well as keeping busy being a Mum to two teenagers.
Dawn is a heart-centred people person with a warm and genuine passion for helping participants to exceed their NDIS and life goals. Her mission within this space is to assist in positively guiding participants on their NDIS journey and open them up to new opportunities and possibilities.
SUPPORT COORDINATOR / RECOVERY COACH
Sacha brings a commitment to fostering resilience and positive outcomes for individuals and communities alike. With over ten years in the field of counselling, child protection, support work and case management, Sacha strives to integrate a person centred approach to all of his interactions.
Sacha has a Bachelor of Applied Science (Counselling) and a Post Graduate Degree in Gestalt Psychology.
Sacha is multilingual, also speaking Spanish.
SUPPORT COORDINATOR / RECOVERY COACH
Carol has worked in the disability sector for over nine years, including several years in the Support Coordinator role, both as part of organisations and as a sole-trader. Prior to this, Carol has worked as a Local Area Coordinator and a NDIS Planner.
Carol is a compassionate and empathic person. Valuing ethical practice, Carol is open and transparent when performing her role and ensures that participants have choice and control over the services they engage with.
Carol enjoys working in a collaborative manner to ensure that supports are person- centred to each participant.
Carol has lived experience as the mother of two young adults living with disability.
SUPPORT COORDINATOR / RECOVERY COACH
Breeanna is a dedicated professional with over seven years of experience in the disability and mental health sector. With a background in counselling and a diploma in the field, Breeanna has worked across different areas, including as a Psychosocial Recovery Coach as well as taking on support coordination roles. Prior to this, Breeanna’s work history included roles in early education as a Learning Assistant and Behavioural Support Officer. Breeanna also has experience as a Community Support Worker.
Breeanna’s passion lies in helping individuals live their most fulfilled lives and successfully navigate their NDIS journey. Breeanna’s comprehensive experience enables her to offer a holistic approach to support, which is tailored to each person’s unique needs. Whether through psychosocial recovery coaching or support coordination, Breeanna is committed to empowering clients to achieve their personal goals and thrive.
SUNSHINE COAST
SUPPORT COORDINATOR
Ciaran brings to the Support Coordinator role over five years of experience as a support worker in the UK and Australia. He is passionate about helping people with disabilities achieve their goals and live their lives to the fullest.
Ciaran is a hardworking and honest individual with an unwavering commitment to meeting the needs of each individual he works with. His exceptional communication and interpersonal skills enable him to build strong relationships with participants, families, and support teams.
With Ciaran’s expertise, participants gain greater access to their community and have opportunities to take part in a wide range of activities. His main strengths lie in empowering individuals to live independently while also providing reliable and trustworthy support.
IPSWICH
SUPPORT COORDINATOR
Working within the veteran community has fuelled Yasmin’s passion to give back to the community and have a career where she is able to help people every day to build their futures.
Caring for two children with a disability has given Yasmin insight and understanding about how important it is to have the correct NDIS supports in place.
Yasmin is able to quickly develop rapport with participants and their families, is well-organised and keen to support people to achieve their goals.
Yasmin is very family orientated, she loves to get out on the weekends with her children on nature walks or to the beach.
SUPPORT COORDINATOR
With a long background in education and hands-on experience as a support worker, Nickieta brings a deep understanding of the unique needs and goals of the individuals she works with. Nickieta’s career has included supporting people in centre-based environments, particularly those living with autism and psychosocial disabilities. This experience has equipped her with the skills and empathy needed to build strong connections and provide tailored support.
Her passion for supporting individuals with disabilities is embedded in her personal experience, having grown up alongside family members with disabilities.
Nickieta is passionate about empowering individuals to achieve their goals and live fulfilling lives. As a Support Coordinator, she strives to create a supportive and inclusive environment where everyone feels heard and valued. Her approach focuses on fostering independence, building trust, and working collaboratively to navigate challenges and unlock potential.
In her spare time, Nickieta enjoys training Brazilian Jiu Jitsu with her husband, and family weekends hiking and camping.
ADMINISTRATION
ADMINISTRATION OFFICER
With a background in legal reception, Rachael brings a details-orientated approach to her work. Rachael is a hard-working, goal-oriented person, and provides excellent administrative support to the Connect4U Australia team.
Rachael is kind and empathetic, and through her lived experience of disability with family members, she understands the challenges people with a disability may face.
In her spare time, Rachael enjoys spending time with her two children.
We are NDIS registered to provide Level 2 Support Coordination and Level 3 Specialist Support Coordination across Australia.
Copyright © 2024 - Connect4U Australia Pty Ltd
